Go to page
25of 154
  • 2,571 messages
  • March 22, 2021 22:43
10K
added
10K
prices
5K
reviews
2.5K
posts
March 22, 2021 22:43
maybe you should have a look to close these shops. first approach and wait for a response, if not, then close.
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 4,058 messages
  • March 22, 2021 22:58
10K
added
25K
prices
100
info pages
250K
reviews
2.5K
posts
March 22, 2021 22:58
Shop should be closed, that's for sure.
But it could be faster, automatically. 'Self-regulating' as Buizer perfectly puts what I mean - and he has understood.
For the rest it just remains a proposal of an idea from a user (myself).
The ideal world only exists on Belgian TV (humorous program presented by someone from the Netherlands).
Proposals and ideas can always yield something? Otherwise, there's just the silence of the loneliness on a desert island. And Community doesn't apply there :)

Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 915 messages
  • March 22, 2021 23:05
5K
added
1K
prices
25K
reviews
500
posts
March 22, 2021 23:05
aartinge
2 out of 1400 with you. Show that you run your shop well. And so you don't have to fear anything or anyone. But you have to look at it in its entirety. So 'All' sellers and buyers on LD.
Perfection does not exist. But everyone tries to reach them anyway.
And every annoyance at a seller because payment is not made or at a buyer because the seller does not respond is an annoyance too much.
And you try to get as much out of it as possible.
Every site tries to be ' services' on a regular basis to improve / adapt / modernize / update.
And the fact that this topic affects so many is in itself enough to give it serious thought.
And so look beyond your nose is long ...
And I personally find it very annoying as a buyer when sellers do not respond. They keep the buyers (consciously or unconsciously) on a leash.
And vice versa: buyers who (consciously or unconsciously) do not pay within a reasonable period of time keep the sellers on a leash.
So if you ask me the win-win situation for everyone.
And sorry but I put it this way: you separate the wheat from the chaff. Both with buyers and sellers. The 'fun makers' make you think. You improve the image and the 'service' of LD.
If the buyer and seller both act correctly and within a reasonable period of time, you don't even have to read this ...
And is it like 'in the real world ': small minorities ruining / making it difficult for the big majorities ... Just go and watch a football match ...

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 5,353 messages
  • March 23, 2021 08:01
1K
added
100K
prices
25
info pages
500K
reviews
5K
posts
March 23, 2021 08:01
The shop quoted here is closed.
Message has been translated from Dutch
Show original message
  • 2,571 messages
  • March 23, 2021 11:24
10K
added
10K
prices
5K
reviews
2.5K
posts
March 23, 2021 11:24
Collectioneur, I don't understand this, this overview shows that he has ordered from shops that do not respond, this could be a shop or buyer, who is not the culprit you have closed ???
Message has been translated from Dutch
Show original message
  • 2,571 messages
  • March 23, 2021 11:45
10K
added
10K
prices
5K
reviews
2.5K
posts
March 23, 2021 11:45
buizer, I don't understand your comment: that I run my shop well.
what else do I do that other sellers don't do, I prepare the order and send the invoice via LD, that's all it is.
it's about how often do I experience a buyer not paying, and that is indeed negligible.
canceling is a bit more, but that's just allowed.
Or is that annoyance you mean?
I think as mentioned in another topic that too many extra costs are charged, such as packing and mediation costs.
I think that's the culprit that buyers are dropping out.
1 euro extra costs + shipping costs on an order of 24 grams may be just too much (2.96) on an order of 10 stamps worth a total of 4.20 = suddenly 7.16 must be paid.
For example, you can't sell a 42 cent stamp for 72 cents because of the cost.
conclusion I then think that it is because of the sellers themselves that buyers do not pay.
buyers do not read the conditions of shops first, they see everything that deviates on the invoice.
and there will be a response. like not paying


Message has been translated from Dutch
Show original message
Morits
POWER
  • Catalogue administrator
  • 4,226 messages
  • March 23, 2021 11:58
1K
added
10K
prices
25K
reviews
2.5K
posts
March 23, 2021 11:58
aartinge
Unfortunately you don't understand what you see
Message has been translated from Dutch
Show original message
  • 2,571 messages
  • March 23, 2021 12:34
10K
added
10K
prices
5K
reviews
2.5K
posts
March 23, 2021 12:34
Morits yes I don't see anything, that's why I don't get it, but what should I see?
that people don't pay? yes I don't see that.
I wonder what sellers or shop are doing wrong so that buyers don't checkout.
There must be a reason for this behavior.
Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 5,353 messages
  • March 23, 2021 12:45
1K
added
100K
prices
25
info pages
500K
reviews
5K
posts
March 23, 2021 12:45
aartinge
It is not a buyer.
It was a seller with a feedback score of 27%.
Message has been translated from Dutch
Show original message
  • 2,571 messages
  • March 23, 2021 14:13
10K
added
10K
prices
5K
reviews
2.5K
posts
March 23, 2021 14:13
Oh, so, one overview is the same as that of a buyer ,, sorry then
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 752 messages
  • March 23, 2021 14:47
5K
added
1K
prices
10
info pages
50K
reviews
500
posts
March 23, 2021 14:47
I think there is also some responsibility with the buyer if you don't look at a feedback score. Because 27% for me is a Pinocchio, thundercloud, alarm bell, red flag, in other words also asking for trouble. My suggestion is, if you see such a ghost shop, report here or with a new thread, an authorized person can check whether the shop can be closed.
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 915 messages
  • March 23, 2021 14:51
5K
added
1K
prices
25K
reviews
500
posts
March 23, 2021 14:51
aartinge
Sorry but you think too much black and white. Everything is running smoothly for me, so what should change?
After all, you are only one of the thousands of sellers / buyers / users on LD.
And those thousands of sellers / buyers / users don't all prefer to ask for all that runs smoothly.
Suppose you receive 20 orders this week, for example. And 10 buyers are 'delaying' with the payment. Wondering how you will think about it. Are you going to like the 'system' for a while?
Or do you place a few orders and do not receive an invoice / response / message? Still fun too?
And now there are people who order and only then decide whether they actually want the goods. And that must be the other way around. You know, look before you leap. Such a system can remedy this.
Shipping and packaging costs have nothing to do with it; they can be mentioned in the shop and the choice lies with the potential buyer.
I read the forum every day. And a (personal) statement. Many only think in function of their own shop and / or category. So only doing their own thing. After all, LD is there to give everyone the best possible experience.
While you have to think in function of the whole. From all of LD. So depending on all sellers / buyers / users and categories.
So I don't really mean anything anymore that you can consider yourself lucky that you have not had (almost) any less pleasant experiences.
To move forward you have to renew regularly. Because standing still (= everything with the old) is going backwards.
Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 5,353 messages
  • March 23, 2021 15:03
1K
added
100K
prices
25
info pages
500K
reviews
5K
posts
March 23, 2021 15:03
My suggestion is, if you see such a ghost shop, report here or with a new thread, an authorized person can see whether the shop can be closed

The forum is not a public pillory, so we are not going to do this.
Anyone who sees such a remarkable shop can report it to me.
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 2,192 messages
  • March 23, 2021 15:36
100
added
250
prices
100
info pages
50K
reviews
2.5K
posts
March 23, 2021 15:36
Oh, such an overview is then the same as that of a buyer, sorry then

No, there is indeed a difference, as I answered last night:

No, this is feedback received from a shop.
A buyer 's "Feedback Given" overview has an extra (unnecessary) column.
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 752 messages
  • March 23, 2021 15:54
5K
added
1K
prices
10
info pages
50K
reviews
500
posts
March 23, 2021 15:54

Anyone who sees such a remarkable shop can report it to me.

Is okay, when I see them I will forward them.
Message has been translated from Dutch
Show original message
  • 2,571 messages
  • March 23, 2021 18:23
10K
added
10K
prices
5K
reviews
2.5K
posts
March 23, 2021 18:23
Shipping and packaging costs have nothing to do with it; they can be mentioned in the shop and the choice lies with the possible buyer.
I just said that I think that the buyer does not read terms and conditions of a shop and simply orders. and that is therefore dropped out if the bill is too high. and only then I am confronted with the extra costs.

and why look black and white, everything has a cause, somewhere there is a problem caused by a shop so that a buyer does not pay, I think. The extra costs are one of them. or maybe just charge extra shipping costs.
I indicate the weight with every order, just honesty is a requirement. and not estimate.
and also the story of paypal ,, I have never had problems with paypal, I calculate 6% more on the total amount extra that must be paid to paypal, and make a video of it in the letterbox stopping the order. and when requested by paypal. then the buyer will not get his money back, because there is proof that has been sent, and then the buyer has the risk.

so why other people have so many defaulters or bad experience with paypal is a mystery to me .
you can of course change the feedback system, but that does not change these problems.
and then to give a buyer a black hat with a pinokio if he does not pay, you do not know what the reason is I would give a pinokio to a shop if it does not respond to an order. at least that's what this shop is open for.


Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 915 messages
  • March 23, 2021 18:59
5K
added
1K
prices
25K
reviews
500
posts
March 23, 2021 18:59
aartinge
It is quite simple.
That a buyer forgets to pay, ok that can happen but then he is not immediately blocked. Only after eg 5 times. And those who change their mind because they do not read the shipping costs, find them too high or I know a lot, you motivate them to take action in this way (eg look at the shipping costs).
There is also such a thing as communication.
Someone gets a Pinocchio.
But everything is resolved afterwards by mutual agreement. Then the Pinocchio just disappears. Where do you see a problem.
And I keep repeating it: if buyer and seller act correctly, because there is wrong with it. You don't have to be afraid of anything.
Such a system is only meant to get the 'fun makers' out.
I don't want to give anyone ideas. But I would like to explain in a personal message how you can put a firm pad in the basket for a seller. Without the seller being able to do anything about it / remedy it.
And sorry I'm not putting in my time any further. I don't want to be offensive, but I have the impression that you just don't want to get it.
And it's just an idea, too.
And you can always update / adapt / change ideas.

Message has been translated from Dutch
Show original message
  • 1,110 messages
  • March 23, 2021 19:55
1K
added
5K
prices
10K
reviews
1K
posts
March 23, 2021 19:55
If someone orders from me, he will receive an invoice the same day with please pay within 7 days is day 9 not yet I send an email? (will then reply Sorry been ill Etc) if it is not there after 5 days, I will send an Mail to the Buyer unfortunately still not paid if you still pay now, the amount will be returned directly to your account, If you don't sell more then I shrug my shoulders and forget it's good for my night's rest-;)
PS (I'm close to 6000 Buy / Sell at 100% Positive in both Sell and Buy)
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 752 messages
  • March 23, 2021 20:21
5K
added
1K
prices
10
info pages
50K
reviews
500
posts
March 23, 2021 20:21
Question what do you think of a reminder button?

March 21, 2021 12:44 PM
I think
reminder button has more effect. I have been working for years, after I have sent the buyer an invoice and after 10 days I have not received any payment or response, I send a reminder via e-mail. as a counter message, sorry ended up in the spam or completely forgotten due to family circumstances and they still pay, fine.
1 in 10 also responds, but stating that he or she has already bought the book elsewhere, which is a pity for me but I think that's fine.
And 1 still doesn't respond after 3 days, a bullshit orderer and he gets a thundercloud from me.
The reminder button could have a standard message but that could also be optional .



Message has been translated from Dutch
Show original message
  • 1,110 messages
  • March 24, 2021 09:49
1K
added
5K
prices
10K
reviews
1K
posts
March 24, 2021 09:49

Yes metalfigures a Great Idea saves a lot of time to contact yourself and ask who / what this button already exists at Ebay D already works fine if it comes directly from the platform and not from the seller one will probably still be more cringing

Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 752 messages
  • March 24, 2021 15:23
5K
added
1K
prices
10
info pages
50K
reviews
500
posts
March 24, 2021 15:23
baronselderie-58
If there is a need for a button, I am also here for, maybe if you have used the button, that it is no longer possible for the buyer to give a feedback, not before payment has been made / resolved (no transaction, no feedback) but of course after this option should be looked carefully because sellers can also abuse it.


Message has been translated from Dutch
Show original message
  • 2,571 messages
  • March 25, 2021 14:45
10K
added
10K
prices
5K
reviews
2.5K
posts
March 25, 2021 14:45
Someone gets a Pinocchio.
But everything is resolved afterwards by mutual agreement. Then the Pinocchio just disappears. Where do you see a problem?
I see the problem in a pinocchio, which stands for lying.
we already have (is pending) and that is actually enough.
why mention a pinocchio so exaggerated. nowhere is it certain that everyone is lying.
Message has been translated from Dutch
Show original message
Morits
POWER
  • Catalogue administrator
  • 4,226 messages
  • March 25, 2021 14:57
1K
added
10K
prices
25K
reviews
2.5K
posts
March 25, 2021 14:57
'In progress' is for the seller to indicate that (after payment) the seller is in the process of further processing the order ...
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 4,058 messages
  • March 25, 2021 16:09
10K
added
25K
prices
100
info pages
250K
reviews
2.5K
posts
March 25, 2021 16:09
Ah Aart, may also be another drawing. But admit, it is very recognizable. I had also put down another drawing here. A guy ... also reminded me of someone lol
But the most important thing is the principle: indicate transactions that drag on, that do not run smoothly. Buyers - and sellers - who face many such transactions have a bit of 'conditioning' in the direction: do something about it (or bear the consequences of it). Preventing other parties from getting into confusion. Limiting problem hotspots. No oil slicks.
Either a dragging transaction is canceled (an important notion admittedly), or it is ensured that the transaction is completed successfully. And investments must be made in this before initiating new transactions. Letting everything take its course (not answering / responding, payments that are not done correctly, letters that do not go to the post ...) and still make new commitments irrevocably leads to a mess that will not benefit anyone.
Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 915 messages
  • March 25, 2021 17:03
5K
added
1K
prices
25K
reviews
500
posts
March 25, 2021 17:03
aartinge
Well, Aart, may I place an order with you. You then send the invoice with payment details. I pay properly and signal that to you. At least that's what I tell you. Because you didn't pay
Then I repeat this scenario for weeks at a time. Then who is lying?
And again: sellers who react alertly and act as they should, so never get pinocchio's.
Everything always goes well with me; so nothing needs to change. Yes, of course that's the easiest. Other people's "problems" are not my concern. Well, read again at the top of what I started in this writing.

Will you still like it?
To remove such and other "abuses" a "sort of" reporting system is therefore fine. That works in both (buyer/seller) directions.
And then this. How long does it take for the money to be in the account. So how many days will it take before the transfer/booking has been made. 1 to 3 days, with international payments maybe a little longer but certainly not weeks. Then you cannot come to the seller after, for example, 2 weeks and say that you have paid it as the buyer. And once forget that is possible. Then you are not a liar.
But 'forgetting'/not responding 5 times in too short a time span speaks volumes... In both directions...

l


Message has been translated from Dutch
Show original message
Go to page
25of 154