LastDodo site & app/WARNING FOR SCAM !!85 messages

Some time ago an order came to me from England via CATAWIKI. Payment was made via PAYPAL. The amount to be paid was approx. £ 32 and £ 40 was immediately transferred without even sending the invoice. £ 8 refunded and you think a nice customer. It gets even better when another order comes within 3 weeks, this time for £ 43.

And again smooth payment. Received pleasant communication and good feedback. You want to have such customers. 1 month later another very nice order, this time £ 130 Stamps collected and shipped quickly because the payment was immediately transferred again this time. And then it happens.

You will receive a message from Paypal that your good customer is claiming the payment back because the shipment never arrived. Paypal debits the amount from your account pending the investigation and asks you to prove that the shipment has been sent. AND YOU CAN'T.

The end result is that you lost the stamps and your money.

Last month I received an order from Russia. Became attentive, first checked the backgrounds of this customer and asked a fellow salesman at CATAWIKI who already did business with him, how things had gone. There were no problems, so € 15 in stamps was prepared for sending and the invoice was sent. Received an additional order of € 8 the same day and could go with the same shipment. Payment quickly and correctly.

Emailed after 14 days why no feedback. Shipment reply not yet received, but a new order. Yesterday from PAYPAL another claim for shipments not received. And here we go again.

At the same time an email from the fellow salesperson that he also received a claim from our Russian friend.

The affected customers are:

Gary Benson - ruthmadcow@aol.com

Alexey Krasilnikov - astromate@mail.ru

I have decided to only send registered shipments up to a maximum amount of € 50, then you as a seller are assured that you will be reimbursed for a "lost" shipment.

Gentlemen salespeople beware because these "good customers" can cause you a lot of trouble.

If there have been similar incidents, please report this in the forum and simply by name and surname.

well, just do not receive payments via PayPal, this is what PayPal is known for. You just have to tell PayPal that you have not received something without having to prove it ... very strange actually. You then have no leg to stand on. And if you then tell the buyer that you only want to ship by registered mail and that that is their costs, they will withdraw ...

I am the fellow salesperson and have the same problem with

Alexey Krassilnikoff Username: drawnbrown

for a total amount of €. 39.00.

The procedure went the same way.

First 2 small orders and then a larger one which does not arrive.

Also only send by registered mail if payment comes in via paypal

and then also up to max. €. 50.00.

This is of course disastrous for sales abroad. Is it not possible to make an agreement between Catawiki and Paypal that payments cannot simply be reclaimed?

Als iemand je wilt oplichten en via paypal betaald dan heeft aangetekend versturen totaal geen zin

Hij claimt dan gewoon bij paypal dat de inhoud niet aan beschrijving voldoet en paypal geeft een koper in dat geval ALTIJD gelijk en zorgt ervoor dat de koper zijn geld terug krijgt onder de voorwaarde dat hij het gekochte terugstuurd maar paypal controleert niet wat de koper terugstuurd 

Dus als de koper de inhoud van zijn klikobak terugstuurd dan heb je bij paypal geen poot om op te staan want het verzendbewijs wat de koper heeft is voor paypal voldoende voor geldteruggave

De kopers bescherming is via paypal vele malen beter dan de verkopersbescherming(volgens redelijk veel verkopers 0)

If someone wants to swindle you and pays via paypal, then registered mail is of no use at all

He then simply claims to paypal that the content does not meet the description and paypal ALWAYS agrees with a buyer in that case and ensures that the buyer gets his money back under the condition that he returns the purchased item, but paypal does not check what the buyer sends back

So if the buyer returns the contents of his wheelie bin, you don't have a leg to stand on with paypal because the shipping receipt that the buyer has is sufficient for paypal for a refund

The buyer protection via paypal is many times better than the seller protection (according to quite a lot of sellers 0)

You have to ask yourself whether you want to sell outside the EU (with Paypal). Leave that to professional traders. You can work with IBAN in most EU countries.

PayPal is a far too expensive US-based payment system. This, and not protecting the sellers, is the very reason I refuse to receive payments through PayPal.
All my foreign customers transfer the money to me via a normal internet transfer, using IBAN and BIC. It may save me a few orders, but at least much less inconvenient and saves on payment costs.

.

VAT, seller fraud .... 1914345

It looks like this seller has not been active on Catawiki for very long.

Maybe a message from Rene to make things right?

Did 1,000s of sales via E-bay and Marktplaats, always went well except to Italy, I started paying attention, but many sellers on (German) E-bay say sales to all of Europe except Italy, mmmmmmmm,

Work at a large transport company / exporter who does shipments all over the world, from experience at work, never to Russia, Belarus, Ukraine and Kazakhstan, customs opens everything that does not come from large companies, they even eat the licorice keys that you have sent.

Perhaps Alexey Krasilnikov is not a scammer at all, but customs will have their shipments at home

We small traders are easy prey in the former Russia, and you can (really) do nothing about it, without a chance, just ask small entrepreneurs who have tried to do business there, you have to have very deep pockets.

I would refuse an order from Russia / Ukraine and get nervous from Italy

Stamps to Italy is a problem anyway.

So before the Italian post has the chance to lose the package, it is usually already taken by the Italian Customs.

Pegas,

Italie zit in de Euro dus wij zouden er denk ik niets mee temaken moeten hebben (vrij verkeer van mensen en goederen dus zouden ze er nooit achter moeten kunnen komen, of de postbode pikt of de Italiaanse ontvangers liegen, of  ze doen het allebei, maar zowel de paus, de Mafia als Berlusconi  komen er vandaan dat zegt wel genoeg, maar ga voor de grap op de Duitse E-bay kijken bij munten en postzegelhandelaren je schrikt hoeveel er weigeren naar Italie te sturen

Pegas,

Italy is in the Euro so I guess we shouldn't have anything to do with it (free movement of people and goods so they should never be able to find out if the postman is stealing or the Italian recipients are lying or they are doing both but both the Pope, the Mafia and Berlusconi come from that says enough, but just for fun look on the German E-bay at coins and stamp dealers you are shocked how many refuse to send to Italy

@ john-seeker and robamse,

Very annoying. I do have access to PayPal and will submit these two cases to them tomorrow. As far as I know, if you have proof of shipment, PayPal will not charge money received if a package does not arrive. So that's important. And if all goes well, an investigation will be conducted into the buyer if he complains about the condition of the delivered item. I will get back to you as soon as possible.

Then read all messages about Paypal At Ebay.de

Pay-Pal and Ebay are the same and Pay-Pal is not a Bank !!!!

But in the early years the payment system of Ebay has grown bigger

I have not been selling to Italy for years, sold there years ago but after some bad experiences never again

You can prove to Pay-Pal what you want in 99.9% both your item and your money gone.

I now do it in such a way that as soon as someone has paid with Pay-Pal, I immediately empty my Pay-Pal account, they cannot book anything back, that only works if your Pay-Pal Account is linked to your Bank Account, it is linked to your Credit map it becomes more difficult

@Sinbad

Joseph Ratzinger's cradle was not in Italy though. And at the moment I think he is officially not "from Italy ", but "from Vatican City". ;-)

And you know that Italy is in the euro (for the time being) but for the average Italian customs officer that is all too difficult to remember, all those differences, so when in doubt, he takes the things home to make sure there are take some time to think about it.

http://testberichte.ebay.de/Wissenswerte-ueber-Paypal?ugid=10000000002752681 

http://testberichte.ebay.de/Wissenswerte-ueber-Paypal?ugid=10000000002752681 

That makes the system difficult, if paypal is so abused by some.

It seems to me that a proof of shipment should be enough as proof of a seller?

Until now, I have not had any problems with payments via paypal.

Now I only had to use this twice, but still, it is not nice if you have lost your stuff and your money.

Hopefully there will soon be a response from Rene how exactly the method of paypal is in such a case, otherwise selling to some countries is right over, then I no longer risk that.

From the User Agreement for PayPal Services (to which everyone will always blindly agree):

What are the requirements to be eligible for PayPal Seller Protection?

To be eligible, you must meet all of the following requirements:

1. Item must have been purchased through eBay

Paypal was featured on radar on TV a while ago and came off poorly when it comes to seller protection against scams

On the radar forum there are quite a few different examples of sellers who have a lot of money after paying via paypal for orders from abroad

The proof of shipment from TNT (track & amp; trace) there is always zip code and house number on it.

And through the site you can check the code and see if it has been delivered.

If it says "delivered" there, it seems to me to be enough proof, doesn't it?

It is strange that paypal only offers seller protection if it is purchased via ebay.

Wouldn't you say that the same rules (should) apply to every sale?

The condition applies to the sellers protection, not the buyers protection. See Art. 13.2.

PayPal is from eBay. Marktplaats.nl also, so sellers on MP have something more protection. (For example, under 200 euros, only a shipping receipt is required, not a receipt.)

Bookstore:

Yes I read it, I adjusted my message, and during that time you also responded, I see.

thanks anyway for the info!

@ Johan1614,

The proof of shipment from TNT (track & amp; trace) there is always zip code and house number on it.

And through the site you can check the code and see if it has been delivered.

If it says "delivered" there, it seems to me to be enough proof, doesn't it?

I work as a Claims Expert at a large logistics company, I handle damage claims for damaged and missing consignments via the AVC (within the Netherlands), CMR (international road transport) and the Montereal Convention (International air transport) and I can act as a 'specialist' saying that 'unfortunately' is not true, as well as not having the status 'delivered' is not proof of non-delivery. The 'international' transport laws are not that simple.

Sinbad:

If the status is "delivered",

Then it is clear that the shipment has arrived, right? or am I wrong?