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  • 59 messages
  • April 17, 2026 13:48
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April 17, 2026 13:48
How can I cancel an item in an order?
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  • 657 messages
  • June 09, 2026 10:53
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June 09, 2026 10:53
As far as I have seen, that is not possible for individual items in an order. The customer can, however, place the order again, after which you as the seller can ship the orders together and thus still save on postage.
Alternatively, you can let the buyer know that you have it after all and are factoring that into the price, and then manually remove the item from your shop.
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  • 59 messages
  • June 09, 2026 13:36
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June 09, 2026 13:36
Thank you for the explanation.
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