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  • 7 messages
  • December 29, 2015 21:35
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December 29, 2015 21:35

problems syncing my collection on my mobile via the app. Hasn't worked for several days.

indicates that the request has been submitted.. Normally it starts to sync within 10 seconds... Now nothing happens

in addition, I still continue to receive the blank comic offer in the collection app, while you have really stopped doing that for some time..

can't that function just go away?

gr Wouter

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December 29, 2015 21:50

There is no sign of a malfunction in you. Please try again.

The daily offer no longer exists, but how should the app know? That will be removed in the next version.

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  • 7 messages
  • December 29, 2015 22:41
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December 29, 2015 22:41

Keeps prompting "your sync request is pending"

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December 29, 2015 23:08

I'll have it checked out tomorrow ...

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  • 7 messages
  • January 01, 2016 13:25
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January 01, 2016 13:25

Best wishes for 2016...

Syncing still doesn't work unfortunately.

fr gr Wouter

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January 01, 2016 14:12

Please let me know:

Android or Apple?

Is the app called Catawiki or CW Collect?

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  • 7 messages
  • January 01, 2016 14:49
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January 01, 2016 14:49

Apple...

app is called Catawiki mobile version 2.1.1

on the app tile is only catawiki, looks almost the same as the auction App

the c of the collector app is slightly smaller and the blue is slightly darker

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January 01, 2016 15:09

Okay. Then look in the app store for the new app CW Collect!

Then sync with that app. If that is successful, you can delete the old app.

Like to hear if everything worked out.

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  • 7 messages
  • January 01, 2016 15:36
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January 01, 2016 15:36

Success....

never knew there was a new collection app

thanks!!!

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January 01, 2016 15:44

Good to hear. The intention was that the old and new app will continue to work side by side for existing users. Unfortunately, we noticed this week (after your report) that something suddenly goes wrong with the old one at Apple. After the weekend we dive into that a little further, when we have more techies in house after the Christmas holidays.

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  • January 01, 2016 15:54
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January 01, 2016 15:54

Old ones now thrown away ...

old ones can no longer be found in the Appstore

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January 01, 2016 15:57

That's right. The intention was that we would gradually phase them out, as they say. But he may now have to take early retirement. We will know soon.

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  • 3 messages
  • January 01, 2016 18:01
January 01, 2016 18:01

Mmm, also discovered today that there is a new version of the app. Didn't receive any information about this at all or did I miss something?

But with me something is wrong with the app on iPhone. Unable to sign in due to 'turn on notifications for this app in Notification Center' even though all notifications are on. Tried various things: notifications off and on again, uninstall app and reinstall, but nothing helps. No problem on iPad.

I suspect that when I initially installed the app I clicked away the question about notifications. Could the issue be related to this.

BTW: for app support you can go to funnypens.nl via the app store

grtz,

Marc

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January 01, 2016 18:10

Remove the app, wait an hour and reinstall. There is no known problem with this.

(Funnypens am me; is temporary until we have the new help page www.cwverzamel.nl in order. I did not want to delay the launch of the new app due to such fussy finesse.)

Because the app has not changed functionally, we have not notified users. Planning was to do that only with a real update.

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January 05, 2016 20:19

Almost forgot to mention that the old app is working again since yesterday. Still succeeded.

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  • January 05, 2016 20:30
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January 05, 2016 20:30

Great .. I just deleted it and I can't find it in the Appstore anymore ...

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January 05, 2016 20:33

True, it is only important for users who cannot (yet) 'upgrade' because they have too low an IOS. For everyone else there is CW Gather!

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  • 10 messages
  • January 16, 2016 12:50
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January 16, 2016 12:50

For several weeks now, I have had the message in the android app 'Synchronization request still pending'. I can't sync my app.

Can you check this out?

Any idea how long the new app will stay away for android?

Grtz

Christof

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January 16, 2016 13:04

Will not be long anymore. My tablet needed to be repaired, so I was temporarily unable to continue testing, but it's almost done.

You had a crash in November. Would you like to try again?

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  • 10 messages
  • January 16, 2016 13:10
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January 16, 2016 13:10

Not working for the time being. Will make it wait a while ...

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  • 3 messages
  • January 18, 2016 11:42
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January 18, 2016 11:42

Syncing doesn't work for me either? He indicates that my request is being processed (for several days). Have the CW collect app on android.

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January 18, 2016 12:20

Try again if you like. Got stuck on Saturday.

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  • January 18, 2016 14:06
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January 18, 2016 14:06

Can you check mine too? Android.

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January 18, 2016 14:19

There is nothing hanging with you.

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January 18, 2016 14:28

He's been refusing for ages ....

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