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  • 22 messages
  • March 25, 2023 20:13
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March 25, 2023 20:13
When you receive an invoice after an order, it says at the bottom that you can indeed reply' PS You can also email us (the seller) via a reply to this email, even if the visible sender is a no-reply email address. '

However, I receive a mail delivery failure when I answer
' The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-"5.1.1 The email account that you tried to reach does not exist..
.

Now you don't know if the seller has actually received your question and you can start stalking you.. ;)
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Rene
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  • LastDodo Team
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  • March 26, 2023 12:59
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March 26, 2023 12:59
Coopertje ,

If I do this myself with recently received emails with invoices, it works fine.
Does this go wrong with you once or with all emails with invoices from sellers?
are there more people with this problem?
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  • 22 messages
  • March 26, 2023 13:21
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March 26, 2023 13:21
Only tried 1 time, could be a single server error..
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Rene
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  • LastDodo Team
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  • March 26, 2023 13:57
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March 26, 2023 13:57
Ok, let me know if it comes up again Coopertje
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  • 22 messages
  • April 09, 2023 21:47
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April 09, 2023 21:47
Same problem again, can't reply to invoice email..
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