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  • Catalogue administrator
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  • September 27, 2022 09:34
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September 27, 2022 09:34
I'm trying to send an invoice from my shop, but I can't. Is there a problem?
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  • 212 messages
  • September 27, 2022 11:41
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September 27, 2022 11:41
vertigo Sent one an hour ago, no problems.
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  • Catalogue administrator
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  • September 27, 2022 12:03
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September 27, 2022 12:03
It is solved. The order message opened in the wrong browser. It worked with the right browser.
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  • September 27, 2022 17:25
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September 27, 2022 17:25
vertigo You actually have to disable or remove the wrong browsers, Bing, Edge, and then the Browser from AVG, all a hassle with those browsers. it brings confusion
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nlae
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  • September 28, 2022 15:53
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September 28, 2022 15:53
vertigo aartinge
I had the same problem yesterday with an invoice not coming through - Finally got the invoice on my email with a delay of about 5 hours - Out of curiosity asked my client which browser he is using and was just told it is firefox - Maybe that's where it lies issue.

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  • Catalogue administrator
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  • September 28, 2022 17:39
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September 28, 2022 17:39
nlae
I think you are right. The order message sent me to Firefox.
Normally I use a different browser for LastDodo because the site works better with the other one.

For some other websites, Firefox works better.
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  • Catalogue administrator
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  • November 30, 2022 12:03
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November 30, 2022 12:03
Collectioneur
Invoice sent on 30 Nov 2022 at 09:44, but not yet received in my mailbox. Not even spam.
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  • 212 messages
  • November 30, 2022 13:55
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November 30, 2022 13:55
wilfredb I also sent an email at that time, had no problems with it, received it neatly in my mailbox
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  • November 30, 2022 14:45
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November 30, 2022 14:45
wilfredb
Just checked the log files of the mail provider, but at that time a message was sent about an invoice to a French-speaking customer. A copy has been sent to your email address at 9:44 AM.
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  • November 30, 2022 15:44
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November 30, 2022 15:44
Collectioneur Petvre Thanks for checking!

Didn't get an email. Not in spam or gmail (online) trash or anything. Fortunately, the customer had received the invoice because it had already been paid. Strange, then you don't know if you have to send the invoice again.
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  • Catalogue administrator
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  • November 30, 2022 17:18
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November 30, 2022 17:18
Collectioneur solved, it was still a spam box problem, hadn't thought about the fact that I have a forwarded email address, so I looked in the wrong spam box. Sorry (shame).
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