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  • 80 messages
  • November 08, 2014 22:28
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November 08, 2014 22:28

So there is no response to my question:

http://forum.catawiki.nl/forums/37- problems-met-de-site/topics/17109-verantwoordigheid-van-het platform

Then I will put this differently.

If there is a sale of an object that you are offering and your bidder pays this to Catawiki, there will be two weeks between the moment payment by the buyer and the payment by Catawiki to the seller.

If, after payment and receipt of an object, the buyer determines that what he / she purchased is counterfeit, the payment to the seller can then be suspended.

What can happen in such a case?

If the platform does not stop its users from being protected by counterfeiting then it should be different?

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  • Catalogue administrator
  • 750 messages
  • November 09, 2014 01:22
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November 09, 2014 01:22

4.2 If you buy or sell Lots through an Auction, you are entering into a purchase agreement with another User and not with Catawiki. Catawiki only offers a platform on which Auctions are organized. Catawiki cannot exercise any control over the quality, safety, legality or correctness of the Lots offered, the authority of sellers to sell the Lots and the authority or ability of buyers to buy Lots. Catawiki can never be held liable for any damage suffered as a result of participating in an Auction as a buyer or seller. Article 15 applies in full

I think it would be best to try and agree with the seller or else

https://www.mijnpolitie.nl/b/miocheck2.html

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  • 431 messages
  • November 09, 2014 09:17
November 09, 2014 09:17

@metalfigures
I think it would be best to try to work it out with the seller or else

By means of a pb, more information has already been requested from etruscan, so that this can be investigated.

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  • 80 messages
  • November 09, 2014 17:28
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November 09, 2014 17:28

Dear Metal Figures,

4.2 If you buy or sell Lots through an Auction, you enter into a purchase agreement with another User and not with Catawiki. Catawiki only offers a platform on which Auctions are organized. Catawiki cannot exercise any control over the quality, safety, legality or correctness of the Lots offered, the authority of sellers to sell the Lots and the authority or possibility of buyers to buy Lots.

Something is being overlooked there.

If it concerns a lot where a Catawiki auctioneer gives a value for what is offered, why should there be no responsibility? Catawiki pays these auctioneers to carry out their activity and, in addition, aren't the auctioneers bound by their valuation?

And incidentally, why else is there a difference of 2 weeks between the time that Catawiki receives a payment from a buyer and the time that this amount is transferred to the seller?

And for the rest I forwarded everything as requested to the requesting auctioneer. Which auction this is about is only useful for the Catawiki team, in order to give buyers no doubt about what is on offer.

Hopefully this will be resolved so that the affected buyer will not be harmed.

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  • 431 messages
  • November 09, 2014 18:39
November 09, 2014 18:39

@etruscan
If it concerns a lot where a Catawiki auctioneer gives a value for what is offered, why would there be no responsibility? Catawiki pays these auctioneers to carry out their activity and in addition, the auctioneers are still bound by their appreciation?

It is and remains an estimate of the auctioneer what a lot could possibly yield during an auction. It is absolutely not an appraisal, for that one must actually have the item in hand.

And incidentally, why else is there a difference of 2 weeks between the time that Catawiki receives a payment from a buyer and the time that this received amount is transferred to the seller?

Those 2 weeks are mainly built in, because unfortunately there are sometimes sellers who are "careless" with their obligation to deliver the purchased lot. Sometimes not everything is delivered or not the correct edition, etc.

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  • 80 messages
  • November 10, 2014 10:17
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November 10, 2014 10:17

It is and remains an estimate of the auctioneer what a lot could possibly yield during an auction. It is absolutely not an appraisal, for that one must actually have the item in hand.

And incidentally, why else is there a difference of 2 weeks between the time that Catawiki receives a payment from a buyer and the time that this received amount is transferred to the seller?

Those 2 weeks are mainly built in, because unfortunately there are sometimes sellers who are "careless" with their obligation to deliver the purchased lot. Sometimes not everything is delivered or not the correct edition , etc.

Isn't that what this is about? ... or not the right edition ...

If something is offered with an unquestionable description and it turns out to be counterfeit, then what is described in the offer is not delivered?

That a seller pays a commission on his sale is his own choice to offer it via such route and at a cost.

But that a buyer on top of that still has to pay for 'the performances' of Catawiki, if these performances not confirm a confidence in a financial value that is 'confirmed'? ... It is absolutely not a valuation ...

In other words, because of Catawiki there is no added value for the buyer because there is no confirmation whatsoever. actual valuation (according to the previous response anyway).

What does a buyer pay for via the Catawiki platform?

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  • 80 messages
  • November 10, 2014 12:37
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November 10, 2014 12:37

Here is part of my response to the concerned auctioneer who explains a problem that does not seem normal to me:

I do not question your knowledge for the rest , there I have to continue on the assumption that you have one because you have been appointed by Catawiki as auctioneer (with the assumed knowledge). When I go through what the duties of an auctioneer are on Catawiki and that I seem to understand from this that he has the (additional) task of attracting potential sellers (increasing the offers via Catawiki) and maintaining a good relationship with these sellers (to keep offering them through Catawiki) then I can understand that this can sometimes put pressure on the auctioneer involved to keep an involved seller happy. But if this would have the effect that a possible offer of objects would follow from it with a description - or an offer - that does not correspond to reality, then there is a problem for the buyers through Catawiki. I don't even notice a possibility anywhere to report doubtful objects to Catawiki (what other paying sales sites provide anyway)? The only possibility that exists to report something about an offered object that must be via the concerned auctioneer, which cannot ensure a neutral settlement?

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